It’s easier than you think to connect your devices to the Cloud. Just integrate the conNXT Connector software module in your device to quickly set up a connection. If you don’t have wired Internet connection but want to communicate using GPRS/GSM, or if you have your own protocol, ICT Group can help you to quickly and safely communicate with the Cloud.

Based on the received status and events, problems can be addressed before your customer even detects them. You can use the received events or retrieve the device log to make the diagnosis remotely. You can even solve the problem remotely by restarting the device or sending a new configuration.

Needless to say, you know best how your devices work and after how much time or use certain components will either require maintenance or are likely to break down. By monitoring your devices over time, you can also detect new relationships. ICT Group can predict these problems by using business rules, allowing you to schedule your maintenance more effectively.

Besides the technical status of the devices, you can also see how intensively your devices are being used. By saving user activities in conNXT, for example, you obtain clearer insight into the way in which our equipment is being used. For instance, you can assess the market for particular variants or you can start offering new services for your equipment.