The ICT 4C Digital Transformation model is the starting point in the process of moving to a digital business. Within this model we distinguish 4 levels: Operational efficiency, Enable insights, Business Innovation and Business Transformation.
- Connect Connecting devices through the internet (IoT) and field staff to reduce cost and gain operational efficiency.
- Collect: Collecting data and transform this data into management information to enable insights.
- Control: With all this new management information you can truly start with business innovation.
- Change: Transform and create new business models by creating value by developing new services.