New Year, new brand

In the past years ICT Group has seen a strong growth. In line with our buy and build strategy this growth was achieved partly organically and partly as a result of acquisitions in the Netherlands and abroad. We therefore have a number of very strong, well known, brands in the market, which work together intensively to deploy their specific expertise, experience and domain knowledge for our clients.

Because we believe it is important to show more coherence between the various labels, we have opted for a new branding. As of January, ICT Group and all its subsidiaries will therefore have the same logo and the same look & feel. In the new branding, the label names will remain central, but at the same time it is clear that a brand is part of the ICT Group.

With the new branding we will show even more clearly the coherence that was already there internally. We would like to invite you to become more widely acquainted with ICT Group on our new website www.ictgroup.eu.

ICT Group completes acquisition Yellowstar

ICT Group N.V. (‘ICT’) has completed the acquisition of 100% of the shares of Yellow Star Solutions Holding B.V. (‘Yellowstar’), which was announced on 23 December 2020.

Yellowstar provides web-based solutions offering real-time insight, access and control in supply chains. The company employs approximately 80 people and reports annual turnover of approximately € 8 million. Yellowstar is active in the same geographical markets as ICT.

The acquisition of Yellowstar is in line with the growth strategy of ICT. Yellowstar strengthens ICT’s position in the industrial, trade, retail and logistics markets. Furthermore, Yellowstar’s high-end and own IP supply chain software solutions will enhance ICT’s software offering and consequently increase ICT’s recurring revenue base.

Further financial details are not disclosed.

Asset management op strategisch, tactisch en operationeel niveau

Only available in Dutch

Advies- en ingenieursbureau INNOCY biedt diensten die de gehele levenscyclus van complexe infrastructuur omvatten. Directeur Bram ten Klei: “Wat ons bijzonder maakt is dat wij het hele spectrum bestrijken. Op strategisch, tactisch en operationeel niveau over de hele life cycle. Van doop tot sloop in weg- en railinfra.”

Ten Klei: “We zien onszelf als het adviesbureau van de toekomst; hierbij doen wij zelf geen detail engineering, maar richten wel het hele life cycle-proces voor de opdrachtgever in. We hebben de domeinkennis, de tooling en de ervaring waardoor we samen met de opdrachtgever een integrale stap vooruitzetten bij het realiseren en beheren van zijn projecten.” Het advies- en ingenieursbureau is een zelfstandige entiteit onder de vlag van technologie- en serviceprovider ICT-Group. INNOCY richt zich op zes domeinen: asset management, projectmanagement, veiligheid, data en informatie, infra development en techniek en automatisering. Ten Klei: “De grote gemene deler daarbij is de levenscyclus.”

Geen nieuwkomer
INNOCY is dan wel een nieuwe naam in de markt, maar is zeker geen nieuwkomer, licht Ten Klei toe. Het advies- en ingenieursbureau
ontstond oktober dit jaar uit het samenvoegen van de bedrijven Proficium en NedMobiel. Deze twee bedrijven werkten in de praktijk samen aan vrijwel alle DBFM-contracten van de laatste jaren in Nederland, waaronder de Blankenburgverbinding en de A9-Gaasperdammerweg.
Ten Klei: “Wij vullen elkaar op meerdere fronten aan. Proficium richtte zich vooral op de installatiekant en keek vanuit de asset management-gedachte naar de levensduur en het beheer van die installaties op de lange termijn. De meerwaarde zat onder meer in het uitwerken van analyses en RAMS-rapportages (Reliability, Availability, Maintainability en Safety), dus zowel technisch inhoudelijk als tactisch. NedMobiel had veel expertise in civiele techniek en bouwkunde en zat vooral in het strategische proces en het operationele beheer van tunnels.”

Switchen
Adviseur Asset Management Alexander Zoetemelk: “We zien de synergie nu voor onze ogen vorm krijgen, je ziet het op elkaar aansluiten.
Proficium had vooral elektrotechnische engineers, NedMobiel civieltechnische. De een deed vooral spoortunnels, de ander wegtunnels.
Alle posities zijn nu minimaal dubbel bezet, wat natuurlijk ontzettend fijn is, ook voor de klant. En dan switchen we intern ook nog eens eenvoudig van operationeel naar strategisch niveau en omgekeerd.” Een belangrijke toegevoegde waarde, zegt hij. Want: “In de praktijk zie je dat ‘strategisch’ en ‘tactisch’ moeite hebben elkaar te verstaan. Wij bewegen daartussen door, vullen aan, voorkomen ruis en zetten de puntjes daar waar ze horen.” Ten Klei: “Vandaar onze slogan: Life Cycle Masters.”

Optimum
De hele life cycle bij de klant ‘aan boord’ blijven is niet het doel, maar het ‘toeval’ wil dat dit bij het project dat de verbreding van de A9 bij Amstelveen realiseert en beheert, wel het geval is. INNOCY is aangesteld voor het uitvoeren van het gehele asset management tijdens de realisatie- en de exploitatiefase. Ten Klei: “We zijn vanaf het begin betrokken bij verschillende aspecten van de bieding, waaronder de OPEX-begroting, het onderhoudsmanagement en de life cycle costing. We hebben het risicoprofiel in kaart gebracht en een optimum gevonden tussen de kosten en baten tijdens het project en tijdens de onderhoudsperiode die daarna volgt. We maken niet alleen het plan, maar richten de asset management-processen en -werkzaamheden ook in. Dat betekent dat we gedurende de gehele contractperiode de juiste mensen leveren, van assetmanager tot storingscoördinatoren.”

Geen uurtje-factuurtje
Ten Klei: “We zitten er risicodragend in en dat betekent dat we niet voor uurtje-factuurtje in de wedstrijd zitten, maar altijd gaan voor de beste oplossing. We hebben afgesproken wat de deliverables zijn en welke vaste prijs daarbij hoort. Dat betekent dat we ons iedere week opnieuw afvragen welke activiteiten we moeten uitvoeren om de klant winst te bezorgen. Je zit er meer in als ondernemer dan als leverancier van – pakweg – een engineer. Het motiveert de medewerkers ook, omdat er kansen zijn om binnen de organisatie te rouleren. Het is een aanpak die we verder in de markt willen zetten.” “Ons doel is om altijd meerwaarde te leveren waar de klant ook echt iets aan heeft. Daarvoor moet je de klant en zijn business kennen en begrijpen. Dan pas kun je hem ontzorgen en hands-on de problemen oplossen. We richten het proces in en zorgen ervoor dat het kennisniveau omhooggaat, zodat de klant ‘zelfvoorzienend’ wordt, als hij dat wil. Met een proces dat loopt en een systeem dat werkt.”

ICT Group strengthens position in logistics and industry

Today ICT Group N.V. (‘ICT’) announces the acquisition of 100% of the shares of Yellow Star Solutions Holding B.V. ( ‘Yellowstar’). Yellowstar provides web-based solutions offering real-time insight, access and control in supply chains. As of January 2021, the company employs approximately 80 people and reports annual turnover of approximately € 8 million. Yellowstar is active in the same geographical markets as ICT. Closing of the transaction is anticipated to take place early January.

The acquisition of Yellowstar is in line with the growth strategy of ICT. Yellowstar strengthens ICT’s position in the industrial, trade, retail and logistics markets. Furthermore, Yellowstar’s high-end and own IP supply chain software solutions will enhance ICT’s software offering and consequently increase ICT’s recurring revenue base.

Yellowstar, founded in 2009 and located in Barendrecht, makes supply chains fully predictable and transparent. Yellowstar also realises customized software solutions for transport management systems, dynamic planning boards, terminal operating systems, customer and carrier portals. Its software enables all partners in the supply chain to seamlessly cooperate 24/7.

Yellowstar will continue to operate as a separate, independent entity, with its own market identity and software solutions for specific customer groups.

Jos Blejie, CEO ICT Group: “I am delighted to welcome the people of Yellowstar as our new colleagues. The company services a high quality reputable customer base and has an international focus. This acquisition is important to ICT as it strengthens our position in the logistics and industry markets and expands our own IP solutions portfolio.”

Stijn Scheepers, CEO of Yellowstar: “We look forward to being a part of the ICT Group. For us, it lays the foundation for further growth in the markets in which we are active with our IP software for supply chain solutions. I am convinced that we constitute a true addition to the existing portfolio of the ICT Group and that we will mutually reinforce each other. Customers will mainly benefit from our greater operational strength and business power.”

No further financial details will be disclosed.

ICT Group donates to the Leontienhuis

At the end of the year we usually look back on the year and everything we have achieved so far. However, 2020 is different. We cannot meet our customers physically to give them a small present and therefore, we did something else.

This year is about being connected more than ever. It’s about looking out for each other and being supportive. Therefore, instead of giving presents to our customers, we donated to the ‘Leontienhuis’.

About the Leontienhuis

The Leontienhuis was founded by Leontien van Moorsel. It is a walk-in center for people with an eating disorder and their loved ones. The Leontienhuis wants to motivate people with an eating disorder towards recovery and (renewed) participation in society.

With this donation we tried to look out for those in need. Let’s all do that this festive season. Stay safe, stay sane and stay connected. Happy holidays!

Q3 2020 results ICT Group

Strong third quarter; Revenue up 7%, EBITDA increased by 47%

Highlights Q3 2020

  • Revenue up 7% to € 38.3 million (Q3 2019: € 35.9 million), organic revenue growth 3.5%
  • EBITDA increased 47% to € 4.7 million (Q3 2019: € 3.2 million); reflecting the effect of measures taken in H1
  • EBITDA margin increased to 12.2% compared to 8.8% in Q3 2019

Highlights 9M 2020

  • Revenue increased 3% to € 119.7 million (9M 2019: € 115.7 million)
  • Organic growth in Q3 compensated the slowdown earlier this year, resulting in flat organic growth YTD
  • EBITDA was up 13% to € 13.5 million (9M 2019: € 12.0 million)

Outlook

  • Management increases outlook: EBITDA full year 2020 expected in the range of
    € 18 to € 19 million

Key figures

Jos Blejie, CEO of ICT Group N.V.:
“We are pleased with the results achieved in the third quarter. The recovery that started in June continued during the summer months, resulting in productivity reaching the desired levels again towards the end of Q3. This translated in a positive revenue growth trend year to date. Business activity allowed for hiring again from June onwards, driving organic growth in the third quarter. 

To date COVID-19 is having a limited impact on the business, primarily impacting the secondment activities, while the project business sustained its favourable development. Our nearshoring activities in Bulgaria continue their strong performance. 

The cost reduction measures taken in the first half year are bearing fruit as evidenced by the strong increase in EBITDA in the third quarter, resulting in a solid improvement of our EBITDA margin to 12.2%. 

Although uncertainties in relation to the COVID-19 pandemic limit our visibility, we increase our outlook for the remainder of the year, based on the strong third quarter results and the effects of the measures taken.” 

Financial developments

In the third quarter of 2020 revenue increased by 7% to € 38.3 million from € 35.9 million in the same period last year. This increase is partly attributable to the acquisition of Proficium in November 2019 and Esprit in July 2020. Organically, revenue increased 3.5% compared to the third quarter 2019, following the recovery in productivity levels. For the first nine months of 2020 revenue came in at € 119.7 million, a 3% increase compared to the same period last year.

EBITDA showed an increase of 47% to € 4.7 million in the third quarter of 2020 compared to € 3.2 million in the same period in 2019. The measures taken in the first half of the year to streamline the organisation and increase efficiency, impacting both direct and indirect costs, have paid off. Combined with the recovered productivity levels, this resulted in improved  profitability. The EBITDA margin increased to 12.2% (Q3 2019: 8.8%). Year-to-date the margin was 11.3% (YTD 2019: 10.4%).

Productivity levels improved in the third quarter, although COVID-19 continued to impact especially the secondment business. The nearshoring activities in Bulgaria performed very well, benefiting from projects being outsourced to Bulgaria. This resulted in increased revenue and improved margins.

To cover the employee participation plan and the LTI-plan (Long Term Incentive) of the Executive Board, ICT issued new shares to preserve cash. 132,096 new ordinary shares were issued, representing an increase of 1.4% of the outstanding share capital. The shares have been admitted to trading on 11 September 2020 after which the number of outstanding shares total 9.697.106 shares.

Outlook

Barring unforeseen circumstances, in particular the economic uncertainties related to COVID-19, management expects that revenue in the second half of 2020 will be higher than in the first half of 2020 with EBITDA for the full year 2020 expected to be in the range of € 18 to € 19 million.

Furthermore we continue to strongly believe in the attractiveness of the long term market perspectives as the digital transformation will continue in all the markets we operate in. We remain fully committed to deliver on our mid-term objective of increasing annual revenue to between € 200 and € 230 million, with a targeted EBITDA margin between 13% and 15%.

Improve once again ranked #3 in best IT-trainers in the Netherlands

We are very proud to announce that Improve, an ICT Group company, is once again ranked among the best IT-trainers in the Netherlands by Computable. According to the ranking list of Computable, Improve has achieved the 3rd position for the second time in a row, with an improved score from 8.74 in 2019 to 9.48 in 2020.

The trainers were assessed on various factors. Improve receives the highest position for:
* The involvement of the teachers/trainers.
* The level of the teachers/trainers.
* The applicability of the teaching material in practice.
* The value of the diploma or certificate.

Click here to see the full ranking list.

Additude Academy: Digital information meetings on September 30

Excellent software developers are rare, especially if the professional also has to meet specific requirements. Techrecruiter Additude, an ICT Group company, specialises in finding the right candidate at the right company. Within its own Academy, Additude trains candidates on behalf of and according to the wishes of the client.

At the beginning of 2020, Additude started organising intensive training programs. Such as the PLC Engineer training program, which will start in the autumn of 2020. Additude will train a group of PLC Engineers in this program, who will work for a client after completion. This is carried out on behalf of five companies:

– Network operator TenneT
– CoNet (IT-specialist in the industrial sector)
– Systeemintegrator EKB
– Kaak Group (supplier of equipment for industrial bakeries)
– Indeff

Additude organised five digital information meetings on Wednesday 30th of September to recruit new participants and to inform them about the training program. The training starts in October, whereby the training path consists of three parts:

Part 1: Personal leadership
In this training the candidates develop their competences in the field of collaboration, communication, personal presentation, personal effectiveness and decisiveness.

Part 2: Theoretical course
The theoretical course focuses mainly on the PLC domain and Scrum. The turnaround time is two weeks and the course is concluded with an assessment in PLC and PSM1.

Part 3: Practical course
As part of the total course, it is very important that the theoretical knowledge acquired is applied in practice. The junior PLC Engineers work in scrum teams and in sprints to deliver a functioning “application”.

NedMobiel and Proficium join forces and continue as INNOCY B.V.

ICT Group N.V. divisions NedMobiel and Proficium together comprise the consultancy and engineering firm of the future. With effect from 1 October 2020, they will operate under the name INNOCY B.V.

While the INNOCY name may be new to the market, NedMobiel and Proficium have more than proven their mettle in the Infrastructure industry. Over the past few years, for example, they were involved in the development of nearly every new road and railway tunnel in the Netherlands. They were responsible for ensuring the safety, management and technology of these connections. They also contributed their consulting expertise to almost all DBFM (Design, Build, Finance and Maintenance) contracts in the Netherlands. INNOCY’s services are aimed at the full lifecycle of complex infrastructure projects.

In this new partnership, INNOCY combines the strengths of both technical service providers, as well as adding new services such as data & information and infrastructure development, thereby ensuring full control of all aspects of the infrastructure lifecycle and enabling the provision of integral services. In addition, INNOCY can provide support in the development of strategies, concepts and design solutions in a variety of areas, including sustainability, mobility, climate change, shortage of raw materials, urbanisation and Smart Cities. INNOCY is a true LIFECYCLE MASTER.

Jos Blejie, CEO of ICT Group: “We are extremely pleased with the added value of INNOCY within our Smart Cities proposition. The merger of these two successful companies will allow us to offer our customers even better and more comprehensive services. INNOCY provides solutions for all levels of an organisation and efficiently links the strategic and operational levels.”

INNOCY B.V. has its registered offices in Breukelen, the Netherlands:
De Corridor 14T
3621 ZB Breukelen, the Netherlands

+31 (0)88 584 1000
info@innocy.nl
www.innocy.nl

ICT Group opens new head office in Rotterdam

As of September, the head office of ICT Group has been relocated to the center of Rotterdam. Our new office is based on the 19th floor of the FIRST Office Building. The current Barendrecht office will be used for our project related business.

Jos Blejie: “We are very happy that when we needed to expand we were able to obtain office space in this new building, as FIRST Rotterdam received an “Excellent certificate” from BREEAM-NL because of its sustainability.”

ICT Group Rotterdam

The main installations in the new building include approximately 200 solar panels, which are located on the roof of the building. An underground cold-heat storage heats and cools the entire building. Apart from this the building is equipped with a greywater circuit, which uses rainwater to flush toilets. These utilities fit perfectly in ICT Group’s focus on sustainability. Furthermore its location opposite to Rotterdam Central Station, makes the building easily accessible by public transport.

Our new address is:
ICT Group N.V.
Weena 788
3014 DA Rotterdam

We look forward to welcoming you at our new office, where we of course comply with all regulations regarding Covid-19.