Buy and build
ICT’s growth strategy is geared towards being a leading European technology solutions provider in defined markets. ICT pursues growth opportunities both organically and through acquisitions for the purpose of expanding its current distinctive niche position. Acquisitions play an integral part in increasing scale and enhancing knowledge in specific areas. International expansion focused on the northern part of Europe is also an increasingly important element in ICT’s growth strategy. One of the main criteria in ICT’s acquisition strategy is that there has to be a cultural fit and mutual respect for knowledge, skills and working methods.
Increasing the offering of replicable and scalable solutions in which ICT takes full integral project responsibility is a major organic growth driver. Its strong nearshoring capabilities provide an efficient execution platform for its project-based business. ICT’s ability to recruit and retain the right people is critical for organic growth. In the battle for new talent, a possibility is acquiring smaller companies operating in the same geography and/or the same industrial environment.
To evolve into a technology solutions provider ICT needs to combine its time hire and project activities with the development and sale of proprietary solutions. In order to increase the company’s resilience ICT wants to balance its revenue streams (time hire, project revenue and recurring software revenue) equally and move up the value chain. The company is doing so by expanding its consultancy activities, through the acquisitions of NedMobiel and InTraffic, as well as by increasing its proprietary software solutions. ICT is increasingly taking on the role of architect while remaining an important partner in the implementation. This requires an environment that encourages looking beyond boundaries, finding new solutions and thinking outside the box. Expanding the software solutions it produces in-house calls for an entrepreneurial mindset with a shift from delivering on customer demand towards creating customer demand through the development of new solutions and insights in a global market place.
Linking people, technology and ideas
ICT’s success largely depends on the people working within the company. After all it is the people who make a difference in delivering value to our customers. The ability to attract and retain the right people is a key driver of growth. ICT has a well-defined identity and corporate values. The company strives to be an employer of choice by nourishing a culture of entrepreneurship and being a front-runner in cutting-edge technology. ICT challenges its people to perform to the very best of their ability and seize the opportunities the group provides. ICT’s core values are instrumental in this as they embody ICT’s identity as an employer. Entrepreneurship, freedom to act, dedication to customers, expertise, innovation and, of course, business knowledge combined with an awareness of technological challenges are all part of the ICT identity