The reduction of greenhouse gases, and especially carbon gases, is a necessity. The objective to reduce CO2 emissions brings both costs and opportunities. So too for ICT as an IT solutions provider participating in projects aimed at reducing the world’s environmental footprint. ICT’s greatest impact in reducing greenhouse emissions lies with its solutions, so we performed a number of chain analyses to calculate to what extent our CO₂ emissions could be reduced. These chain analyses were linked to various activities: to electric loading poles as ICT is highly involved in GreenFlux, to GridFleX which aims to set up a local and sustainable energy market for consumption, storage and trading of solar energy, and to the chain of hosting activities in the Cloud. Furthermore, ICT is a founding partner of USEF. The aim of USEF is to contribute to the development of a common smart energy standard and shared EU framework to maximise the value of flexibility within a unified smart energy system. This will offer value to all market stakeholders and promote the adoption of renewable energy. All these initiatives result in energy efficiencies, the use of renewable energy and a reduction in CO₂ emissions.
Looking at our own environmental footprint, it is ICT’s objective to reduce its carbon footprint by 2% per FTE annually. We aim to achieve this objective through a lease car park which by 2026 will mainly consist of electric cars, by only using renewable energy, through offices with an A grade energy label and with heating systems which are fully electric by 2030.
In 2017 ICT launched Smart Mobility for Employees, as the biggest opportunity to reduce our carbon footprint is via mobility. We now urge our employees to minimise travel and to make use of modern communication technologies as much as possible. And we are promoting the use of public transport, electrical vehicles, e-bikes and carpooling for essential travel. Furthermore, ICT has increased the density of its office location network, enabling employees to work closer to home, which also helps to boost the well-being of our employees.
ICT closely follows the developments around the setting of new CO₂ limits for cars based on the new WLPT (Worldwide Harmonised Light Vehicle Test Procedure) standard. Based on the updated standard we will set new limits that will be at least in line with the currently permitted maximum CO₂ limits. ICT promotes the lease of electrical vehicles by providing benefits to employees leasing electric vehicles.
In 2018 ICT achieved a reduction in CO₂ emissions of 6% per employee (2017: 6%), above the target of 2%. In 2018 for the company as a whole, scope 1 and scope 2 CO₂ emissions amounted to 3,879 tonnes (2017: 3,510 tonnes) and 1,172 tonnes (2017: 1,069 tonnes), respectively. The increase is the result of the growth of the company. More specifically, the growth in Scope 2 emissions relates to the international expansion of ICT Group. Since 2016 CO₂ emissions per FTE have been reduced by 12% (2017: 6%). This means that we have already met our target of a 11% reduction in CO₂ emissions per FTE in 2021. The consolidation of InTraffic contributed significantly to this decrease. The company will set a new CO₂ reduction target in the course of 2019, in which the expected new climate change agreement of the Dutch government will be taken into account. Furthermore, ICT increased the number of entities certified under the SKAO CO₂ performance ladder level 4 requirements from ICT Automatisering Nederland B.V. to ICT Group N.V. and its subsidiaries. InTraffic B.V. is again certified at level 5 of the SKAO CO₂ performance ladder.
As a services provider, ICT’s largest waste footprint is from office waste. Whereas we do not have a direct footprint from manufacturing, hardware is kept in packaging materials (e.g. plastic and cardboard) so there is waste from packaging.
We have set the following objectives with regard to waste based on the identification of our largest waste streams: office waste and hardware packaging:
- A 5% annual improvement with regard to the percentage of our office waste which is recycled or reused.
- A 2% annual reduction in our paper consumption.
- The elimination of paper in our invoicing, purchase orders processes and employee expense processing, where legally allowable and technically possible.
Besides regular purchases of office supplies, a large part of our purchases concerns hardware and software. We have set the following objectives to reduce our environmental footprint:
- A 5% annual improvement in the percentage of suppliers using packaging which can be reused, recycled or composted.
All our offices will use paper from certified sustainable forests or recycled sources in 2020.
- As of next year the KPIs on waste management and sustainable procurement will be included in our CSR KPI reporting.
- In our supplier selection we assess if the supplier takes Corporate Social Responsibility into account in its operations and if the supplier has an energy reduction policy in place.
No incidents of non-compliance with environmental laws or regulations were identified.
In 2018 ICT Group N.V. received the Silver Medal for its Corporate Social Responsibility (CSR) achievements from EcoVadis, a leading international sustainability assessor.
Key performance indicators